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Return Policy


Return and Exchange Policy
At Vision in Style, customer satisfaction is our top priority. We are committed to offering you the best service and guarantee 100% authenticity on all sunglasses. Our aim is to ensure that you are completely happy with your purchase. If an item does not meet your expectations, please follow the procedures listed below to ensure a prompt replacement, refund or credit. You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price.

Sunglasses Return Policy
It is important to us that your shopping experience be pressure free. At Vision in Style our FREE return policy lets customers shop with confidence. Within 48 hours of the time the order is received it may be returned FREE of restocking fees. Only after 48 hours of the time of arrival will a 20% restocking fee be the responsibility of the customer.

Contact Lenses Return Policy
Sealed boxes of contact lenses may be returned or exchanged within 30 days of the shipping date. Shipping fees and a 20% restocking fee will apply to the return or exchange of contacts.
Opened boxes of contacts cannot be refunded or exchanged.

Exchange Policy
We are pleased to offer a free one-time exchange policy. Item(s) may be exchanged within 30 days of purchase time.

How to return or exchange an item:
  • In order to return an item you first need to obtain a RMA (Return Merchandise Authorization) number.
  • To request a RMA number online click here.
  • To request a RMA number by phone, call customer service at 888-789-5311
  • Place the original package into a shipping carton.
  • All original packaging material, including warranties and instruction booklets must be included in the package.
  • Include the invoice and the reason for the return.
  • Please do not place stickers or shipping labels on the original manufacturer's package.
  • The RMA must be clearly written on the outer box. If you received a label via email, print the label and tape it on the carton.
  • Returned items not accompanied by a RMA number will not be accepted.
  • We are not responsible for lost or damaged packages.
  • Send authorized returns to the address provided by Customer Service.
 
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